AI Agents
Autonomous programs that deliver value 24/7
AI Assistant
Get 'ready to send' draft or instruct AI briefly on what you want to say to get an extended answer.
AI Chatbot
Automatically resolve typical customer inquiries with AI, just as human agents do.
How does ioni work?
Three easy steps to get started exploring Ioni
1. Add data
Add HTML and text pages to your AI database and start testing the chat.
2. Create AI assistant
Create and customize a personal chatbot that perfectly matches the brand voice and your business visual style.
3. Analyze conversations
Check answers and adjust your AI bot. Add questions from your support requests, check the answer and edit if needed. ioni will self-learn and automatically improve auto-responses.
Start your AI journey with us!
Connecting with your data in a couple of clicks
Our AI chatbot ioni easily trains with your company data. YOu may upload data to Knowledge Base via HTML, Text or by an individual URL upload option.
Adding Call to Action when needed
You can set conditions under which requests will be transferred to a human agent, and set a Call to Action - for example, invite the user to visit the office or book a call.
Multilingual support
Grow your business without engaging multilingual customer support agents - our chatbot recognises 80+ languages and automatically translates questions and answers.
accuracy
for general questions
See why people choose ioni
“ioni is an exceptional solution for customer support automation!.”
The AI ticket assistant is truly impressive, efficiently resolving our customer queries
“The #1 AI assistant”
“I have tried various tools to assist my customer support team, but nothing worked the way it should. However, using ChatGPT for message generation took Ioni to a whole new level!”
