This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use the Service and explains Your privacy rights.
Data Controller: ioni.ai
Address: Vancouver, Canada
Data Protection Manager: Serhii Uspenskyi
Contact email: serhii@ioni.ai
Interpretation
The words in which the initial letter is capitalized have meanings defined under the following conditions. These definitions shall have the same meaning regardless of whether they appear in singular or plural.
Definitions
• Account: A unique account created for You to access our Service or parts of our Service.
• Company: Refers to ioni.ai ("We", "Us", or "Our" in this Agreement).
• Cookies: Small files placed on Your Device by a website, containing details of Your browsing history and other data.
• Device: Any device capable of accessing the Service, such as a computer, cellphone, or tablet.
• Personal Data: Any information that relates to an identified or identifiable individual.
• Service: Refers to the Website.
• Service Provider: A natural or legal person processing data on behalf of the Company.
• Usage Data: Data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (e.g., the duration of a page visit).
• Website: Refers to ioni.ai, accessible from https://ioni.ai/.
• You: The individual accessing or using the Service, or the legal entity on behalf of which such individual is accessing the Service.
Personal Data
While using Our Service, We may ask You to provide certain personally identifiable information, including but not limited to:
• Email address
• First name and last name
• Usage Data
Usage Data
Usage Data is collected automatically and may include information such as:
• IP address
• Browser type and version
• Pages of our Service visited
• Time and date of visits
• Time spent on pages
• Diagnostic data
When You access the Service through a mobile device, additional information may be collected, including the mobile device type, unique ID, IP address, operating system, and browser type.
The technologies We use may include:
• Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. Unless you have adjusted Your browser setting so that it will refuse Cookies, our Service may use Cookies.
• Flash Cookies. Certain features of our Service may use locally stored objects (or Flash Cookies) to collect and store information about Your preferences or Your activity on our Service. Flash Cookies are not managed by the same browser settings as those used for Browser Cookies.
• Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).
Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser. We use both Session and Persistent Cookies for the purposes set out below:
• Necessary / Essential Cookies
Type: Session Cookies
Administered by: Us
Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.
• Cookies Policy / Notice Acceptance Cookies
Type: Persistent Cookies
Administered by: Us
Purpose: These Cookies identify if users have accepted the use of cookies on the Website.• Functionality Cookies
Type: Persistent Cookies
Administered by: Us
Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.
We process Personal Data based on:
• Performance of a Contract: To provide You with requested services.
• Legitimate Interests: To improve and secure our Service.
• Consent: When You explicitly agree to processing activities.
• Legal Obligation: To comply with applicable laws.
We use Your Personal Data for the following purposes:
• To provide and maintain our Service
• To manage Your Account and provide access to the Service
• To perform a contract
• To contact You regarding updates, products, or services
• To manage Your requests and inquiries
• For business transfers, such as mergers or acquisitions
• To improve our Service through analytics and feedback
We may share Your Personal Data:
• With Service Providers to assist in delivering the Service
• For business transfers, in the event of mergers or sales
• With affiliates or business partners for operational purposes
• When required by law or to protect legal rights
• With Your consent for specific purposes.
We will retain Your Personal Data as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
Your information may be transferred to and maintained outside Your jurisdiction. We ensure adequate safeguards are in place for such transfers, including data security measures and compliance with applicable laws.
Under GDPR, You have the following rights:
• Access: Request a copy of Your Personal Data.
• Correction: Request corrections to incomplete or inaccurate data.
• Erasure: Request deletion of Your Personal Data.
• Restriction: Request restriction of data processing.
• Portability: Receive Your data in a structured, machine-readable format.
• Objection: Object to data processing based on legitimate interests or direct marketing.
To exercise Your rights, contact our Data Protection Officer at serhii@ioni.ai.
All clients’ files are securely stored in Amazon S3 storage in the US. The security of Your Personal Data is important to Us, but remember that there are no methods of transmission over the Internet, or methods of electronic storage that are 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.
Our Service may contain links to other websites that are not operated by Us. If You click on a third-party link, You will be directed to that third party’s site. We strongly advise You to review the Privacy Policy of every site You visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
If You have questions about this Privacy Policy, contact us:
Data Protection Manager: Serhii Uspenskyi
Email: serhii@ioni.ai
Address: Vancouver, Canada
