AI Chatbot Widget
The feature allows you to create, customize and personalize AI Chat Widget. You may set up Barding, CTA options and other settings. It can be easily integrated to your website or landing page by inserting pre-made custom code.
This feature shows all your chatbot's conversations with the customers and provides possibility to respond to those customers, who left the contact data. It also helps you to analyze the answers and see whether the chatbot provided the required information or you need to add or edit some data in your Knowledge Base.
This feature allows you to add, search and edit the data in your Knowledge Base. You may upload it by individual URL, HTML or Text options.
In case your chatbot can’t find the necessary information in your Knowledge Base, you may instruct it with a different CTAs. E.g., ask customer to leave name & email, ask customer to book a call with your team or anything else that is needed for your business.
We are working on many other ioni features, so stay tuned!